How to Select a Reliable Legal Transcription Provider
Whether you’re law enforcement, law firm, or insurance company, etc, you need quick access to important legal documents related to a case you’re handling. These organizations usually engage skilled real-time reporters for help transcribing their legal video or audio files into a form that’s easy for their personnel to consume. These transcriptionists come in handy when you need to move with speed and act on certain depositions, court hearings, and out-of-court mediation. Transcription services are also needed in public hearings or even medical board proceedings.
Let’s look at ways to identify a reliable court reporting agency from the multiple options available on the web nowadays.
Locating a reliable court transcription service may be as simple as asking your workmates about the service the normally utilize. So, start by seeking honest views from their previous customers while paying close attention to both the pros and the cons. Usually, referrals provided by colleagues are some of the most reliable ways to hire a transcriptionist as they give a more accurate feel of a provider’s reputation in your professional community.
The right to privacy must always be upheld when handling certain types of court reports for transcription. For instance, the police want guarantees that any case files in the hands of a third party are not shared with any other entity. Thus, if somebody is recommending a certain transcriptionist to you, let them give an assessment of how competent the provider is when it comes to protecting confidential legal material.
In case of extremely sensitive information, the best court reporting firms assign the transcription responsibility to only accredited staff. Still, recipients of transcription services may favor a provider that carries out exhaustive pre-hiring background checks and fingerprints its personnel as additional measures to ensure utmost confidentiality.
It helps to work with a minimum of three recommendations before settling for one. Go to the website of each shortlisted transcription service. Several factors on the site can help gauge the quality of business practices. Does the website boast a standard design with pages that carry recent content? Likewise, are the various features of the website functioning well, such as navigation links and signup forms? Research the site deeper and see if it bears any trust marks, for instance, the Better Business Bureau. Does the service belong to any local or national professional association?
Equally important, obtain samples of previous transcriptions and see whether the video or audio content matches the text. In most cases, a service may provide such samples on their website or send you digital copies on request.
Hopefully, the above points can help you find a legal video transcription service that offers high-quality services the first time!